Refund, Cancelation, and Late Policy

Contact Information:

For any inquiries, please contact me at:

• Email: ashleyphoenixtarot@gmail.com

I appreciate your understanding and cooperation regarding my policies. I am sole owner and a small business.

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Refund Policy:

•         At this time there is no refund for any items purchased via this site. I am happy to provide rescheduling options based on my Late Policy.

Cancellation Policy

•         Cancellation Requests: I understand that unexpected experiences arise that may require you to cancel a session. Please note that cancellation requests must be emailed to ashleyphoenixtarot@gmail.com within 24 hours of your scheduled session. ​

•         Cancellation Confirmation:

  • Once a cancellation request is received, I will review it and confirm the cancellation status within 1-2 business days.

•         Exceptions:​

•         Modification of Policy:

  • We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most current version of our cancellation policy.

Late Policy

• Definition of Lateness:

  • Lateness is defined as not joining class within 10 minutes of the start time.

• General Expectations:

  • Clients are asked to arrive promptly for scheduled events and sessions.

• Communication:

  • If a client anticipates being unable to meet, they are expected to communicate this in advance via written communication to ashleyphoenixtarot@gmail.com.

• Appeals:

  • Clients may appeal a late penalty decision by submitting a written appeal to ashleyphoenixtarot@gmail.com

• ​Review and Revision:

  • This policy will be reviewed periodically and may be revised as needed. Any changes will be communicated to all clients.